We ask for a small advance of ₹200 to confirm your order and ensure that it’s genuine. This helps us avoid fake or non-serious orders and allows us to serve real customers better. The ₹200 you pay is not extra, it is included in the total price of the product, and the remaining amount is paid at the time of delivery.

Shipping usually takes 4-6 business days, depending on your Location. Once your order is shipped, we send you a tracking number so you can follow your package step-by-step. Our logistics team makes sure everything is handled smoothly and on time.

Yes. Our support team is active and responsive. Whether it's a question before buying or help after purchase, we're here for you. You can reach us anytime through email or WhatsApp.

Absolutely. To give you full confidence, we provide a live video on the product page, where you can see the watch in real-time. This video highlights all the features, details, and design of the watch, so you can be sure of what you're getting before making your purchase.

We stand by our customer satisfaction promise. That's why we offer exchange option. If you're not happy with the product — whether it's the design or feel — simply reach out and we'll arrange a smooth  exchange process. No stress.

Note:

To facilitate a smooth exchange process, we may request an initial unpacking video from start to end. We reserve the right to reject returns if the video is not provided or if the defect is not clearly demonstrated in the video.